Knowledge & Support 24/7

Stop Digging Through Decks. Get a Verified Answer in Seconds.

A document-driven AI assistant that ingests FAQs, SOPs and contracts from Google Drive, and delivers verified, citation-backed answers via website, CRM or WhatsApp.

The Problem

Why this exists.

Teams waste time digging

Every simple question requires opening three decks, scrolling through an SOP and pinging a colleague. This happens dozens of times a day.

Customer queries go unanswered

Outside business hours, customer questions go unanswered. Every unanswered question is a trust signal lost.

Inconsistent answers across the team

Different team members give different answers to the same customer question. Inconsistency erodes confidence.

New staff onboard slowly

Knowledge is locked in documents only senior staff know well. Onboarding takes weeks instead of days.

How It Works

The system, step by step.

Ingest

FAQs, SOPs and contracts ingested from Google Drive

Embed

Documents chunked and embedded into Pinecone vector database

Query

User submits question via chat, CRM or WhatsApp

Retrieve

Most relevant document chunks identified

Generate

GPT generates verified, citation-backed answer

Respond

Response delivered instantly, 24/7, no human needed

Tools & Integrations

Built on the stack you already use.

Orchestration

n8n

AI Models

OpenAI

Vector Database

Pinecone

Data Source

Google Drive

Communication

WhatsAppHubSpot

Who Benefits

Built for teams like yours.

Business Functions

Customer Success
Sales
Operations
HR
Legal

Industries

B2B SaaSProfessional ServicesLegalFinanceHealthcare

Results

What this system delivers.

24/7

Answer availability

100%

Citation-backed responses

Instant

Response time

Human agents required

Every answer comes directly from your own verified documents. No hallucinations. No inconsistency. Whether the question comes at 2 PM or 2 AM, via website or WhatsApp, the system responds in seconds with a cited, accurate answer.

Want your documents to answer questions around the clock?

Book a Discovery Sprint. We map your knowledge base and design your chatbot architecture. Fixed fee. Live in weeks.

Book a Discovery Sprint ← See all builds